Track Your Order
Stay up to date on your BIG+ delivery — from dispatch to your door.
Step 1 — Find your order number
Your order number (e.g. #1042) is in:
- Your order confirmation email from BIG+
- Your shipping confirmation email (sent when your order is dispatched)
- Your account order history if you have a BIG+ account
Step 2 — Check your order status
Use the link in your shipping confirmation email to view live carrier tracking, or click below to look up your order directly on our store:
You’ll need to log in or enter your email to access your order details and tracking link.
Typical delivery times
- Australia: 3–8 business days after dispatch
- Tracking updates may take 24–48 hours to appear after your shipping confirmation
Need help?
If your tracking hasn’t updated after 5 business days, or your order hasn’t arrived within the expected window, please contact our support team and we’ll sort it out for you.
